Bespoke and Group Training
Bespoke & Group Training
Business skills courses are 1/2 day or one day training sessions that can be delivered at our centre, local venues or at your office. They focus on a key subject and cover skills and knowledge in that area.
All courses are designed to equip attendees with all the essential skills needed to work in a professional environment.
We have range of courses available including:
- Customer Service
- Telephone Techniques
- Management & Team Leading
- Time Management
- Presentation Skills
- Word Processing
- Excel
Customer Service Training
Customers are becoming more demanding which means organisations and employees need to put Customer Service at the heart of everything they do. This course is based around 5 themes:
- Customer service foundations
- Impression and image
- Delivery
- Handling problems
- Development and improvement.
Bespoke Full Day
Please contact us for a quotation
Perfect for groups of 2+
Training takes place at your office or a local venue on an agree date
Bespoke Half Day
Please contact us for a quotation
Perfect for groups of 2+
Training takes place at your office or a local venue on an agree date